Product Manager

Microsoft Corp.

Job Category:Operations
Location:United States, WA, Redmond
Job ID:75561040969
Division:Online Services Division
Product Manager:
Do you want to be a key player in Microsoft's Software plus Services Strategy? Are you ready for a highly visible position that helps define and implement the services and systems plan to deliver competitive advantage to Microsoft's Online Businesses?

Global Foundation Services (GFS) delivers the infrastructure and foundational technologies for more than 200 online, live, and cloud services for Microsoft, including Bing, MSN, Business Online Services, Windows Live, Entertainment and Devices and Windows Azure. GFS focus is on the infrastructure, online security, and environment awareness of operating services 7x24x365 around the world.

GFS is on the mission to deliver industry-leading core infrastructure and foundational technologies for Microsoft's online services. GFS is where Microsoft's Software plus Services strategy converges to reach the marketplace through a growing network of globally distributed data centers supporting over 400, 000 servers. GFS' vision is to be recognized as the most reliable, secure, performant, cost-effective, and operationally agile infrastructure provider.

Here is your opportunity to utilize your product planning, product management and technical skills to help bring new online services to market and help manage existing online services in partnership with business groups across the company.

Job Description:
As a part of GFS Product and Solutions Management team, the Product Manager will help define and implement the fiscal year GFS services and systems plan. This plan will be aligned to the strategy and priorities of Microsoft business groups and will deliver competitive advantage to Microsoft Online Businesses.

The Product Manager will define business requirements, and create plans and designs for GFS organization-spanning projects like the Self-Serve initiative. He/she will also capture, define and deliver complete, cross-functional policy, process and operations business requirements for systems projects, and prioritize for integration into systems implementation. Key deliverables include value proposition, business case, ROI, business requirements, business priority, communication plan and project execution.

The candidate will need to communicate at many organizational levels, create effective cross functional relationships, balance daily support needs with long-term strategy, and successfully convert vision into reality through effective services and systems plans, business requirements and communication.

Responsibilities:
. Develop the business plan for the next fiscal year services and systems. Leverage the expertise and input of stakeholders to inform the plan and regularly report progress on milestones and key performance indices (KPIs) once implemented
. Co-lead Steering Committee meetings and project kickoff meetings with stakeholders
. Provide product management deliverables including value proposition, business case, ROI, prioritized business requirements, communication plan and project execution.
. Partner cross functionally with multiple business groups and GFS teams including Software Development, Finance, Datacenter Services, Networking Services, Microsoft Operations Center, Security, Business Management, and Business Group Engagement in developing detailed fiscal year services and systems plan.
. Design and execute the communication plan to drive awareness and adoption of the services and systems across GFS and Microsoft.
. Represent the voice of the customer at each step in the development lifecycle and manage customer feedback to identify areas for services and systems improvement.
. Build cross-team coordination and a community with other product managers and engineers relating to challenges & opportunities in the areas of online services and supporting systems

Experience & Education:
Overall requirements for this position are at least 6 years of work experience in the product management or related industry disciplines like business strategy, business management, business planning, product planning, technical solutions consulting, and systems solutions management.

The ideal candidate will be a highly energetic strategic thinker and self-starter. The person also needs to show a proven aptitude for seeking creative solutions to multifaceted problems. Must have strong attention to detail and be able to work as a team player. Ability to meet deadlines in a fast paced environment required. Strong communication skills required. Strong cross-group collaboration skills are required as they will work across multiple teams both within and across groups.

Candidates must have a strong understanding of the product planning/management process, good knowledge of IT development / business intelligence / business process management environments and a broad understanding of the enterprise software industry. Experience in graphics, layout and design preferred. Demonstrated experience with project planning and strong project management skills preferred. BA/BS degree, MBA preferred.

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